Chat& provides a NO DOWNLOAD Software as a Service (SaaS) collaborative chat application to power live sales and customer service support to internet e-commerce and product sites. This powerful platform transforms e-commerce and other websites from 2-dimensional brochures and catalogs into a 3- dimensional dynamic product e-showroom, emulating a “personal shopper” experience utilized in high-end retail. The company provides online assistance, engagement and conversion solutions to e-commerce businesses by allowing real-time assistance to website visitors utilizing Live Video, Screen Sharing and Collaborative Co-Browsing to increase sales conversion rates.
The technology platform as pictured below connects businesses and their sales and customer service representatives with website visitors seeking assistance while browsing their respective websites.
CHAT&. provides a converged IP-based visual collaboration platform. Users can hold real time secure virtual meetings while sharing and editing rich media content regardless of file size and regardless of location. CHAT& is a complete collaboration suite offering high quality voice conferencing, best in industry desktop video confer- encing, file management, file sharing, white boarding, instant messaging, virtual classrooms, webinars and webcasts.
Easy to use collaboration tools improve communications and business relationships with colleagues, customers, partners and suppliers anytime, anywhere. Work flow productivity can be greatly improved for virtual work groups in any disci- pline. Collaboration tools are also needed to recruit and keep top performing employees who refuse to relocate or com- mute long distances. This technology also enables employers to achieve “green or carbon footprint initiatives” by imple- menting telework or remote worker programs.
CHAT& can be used as a standard tool on all desktops enabling employees to treat voice, video, and web conferencing like e-mail (“click to launch”); allowing organizations to lower expenses associated with travel and training as well as the operational costs to maintain room video collaboration systems.